{"id":268,"date":"2024-12-20T14:50:48","date_gmt":"2024-12-20T14:50:48","guid":{"rendered":"https:\/\/hospedajelegal.com\/?page_id=268"},"modified":"2025-01-10T19:54:51","modified_gmt":"2025-01-10T19:54:51","slug":"soporte","status":"publish","type":"page","link":"https:\/\/hospedajelegal.com\/en\/soporte\/","title":{"rendered":"Soporte t\u00e9cnico"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-bottom-medium:0px;--awb-margin-top:0px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 100px );margin-left: calc(-100px \/ 2 );margin-right: calc(-100px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc( var(--awb-color8-a) - 92% ));--awb-border-style:solid;--awb-width-large:55%;--awb-margin-top-large:0px;--awb-spacing-right-large:50px;--awb-margin-bottom-large:60px;--awb-spacing-left-large:50px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:50px;--awb-spacing-left-medium:50px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0px;--awb-spacing-right-small:50px;--awb-margin-bottom-small:30px;--awb-spacing-left-small:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:0px;--awb-margin-bottom:20px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Comunique su indicencia<\/h2><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:60px;\"><p>Describa lo m\u00e1s ampliamente posible su incidencia para que nuestros especialistas puedan darle soluci\u00f3n.<\/p>\n<\/div><script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><form method='post' enctype='multipart\/form-data'  id='gform_3'  action='\/en\/wp-json\/wp\/v2\/pages\/268' data-formid='3' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_3' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_3_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_1\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Nombre<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_3_1'>\n                            \n                            <span id='input_3_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_3_1_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_3_1_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_3_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_3_1_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_3_1_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_3_17\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_17\" ><label class='gfield_label gform-field-label' for='input_3_17'>Empresa<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_17' id='input_3_17' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_3_10\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_10\" ><label class='gfield_label gform-field-label' for='input_3_10'>Tipo de incidencia<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_10' id='input_3_10' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' ><\/option><option value='No puedo acceder. Aparece un error :-(' >No puedo acceder. Aparece un error \ud83d\ude41<\/option><option value='No puedo acceder. Me olvid\u00e9 del usuario y contrase\u00f1a' >No puedo acceder. Me olvid\u00e9 del usuario y contrase\u00f1a<\/option><option value='Las comunicaciones tienen errores' >Las comunicaciones tienen errores<\/option><option value='El fichero XML no se me valida correctamente' >El fichero XML no se me valida correctamente<\/option><option value='Tengo problemas con la plataforma oficial SES.Hospedajes' >Tengo problemas con la plataforma oficial SES.Hospedajes<\/option><\/select><\/div><\/div><div id=\"field_3_4\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_4\" ><label class='gfield_label gform-field-label' for='input_3_4'>Correo electr\u00f3nico<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_3_4' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_3_5\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_5\" ><label class='gfield_label gform-field-label' for='input_3_5'>Tel\u00e9fono<\/label><div class='ginput_container ginput_container_phone'><input name='input_5' id='input_3_5' type='tel' value='' class='large'    aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_3_14\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_14\" ><label class='gfield_label gform-field-label' for='input_3_14'>Si es posible, describe la incidencia con m\u00e1s detalles<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_14' id='input_3_14' class='textarea small'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_3_18\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_18\" ><label class='gfield_label gform-field-label' for='input_3_18'>Archivo<\/label><div class='ginput_container ginput_container_fileupload'><input name='input_18' id='input_3_18' type='file' class='large' aria-describedby=\"gfield_upload_rules_3_18 gfield_description_3_18\" onchange='javascript:gformValidateFileSize( this, 3221225472 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_3_18'>Max. file size: 3 GB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_3_18'><\/div><\/div><div class='gfield_description' id='gfield_description_3_18'>Env\u00edanos una captura de pantalla, el fichero XML o lo que creas que puede ayudarnos a entender tu incidencia.<\/div><\/div><fieldset id=\"field_3_7\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_3_7\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Consentimiento<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_7.1' id='input_3_7_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_3_7_1' >Estoy de acuerdo con la pol\u00edtica de privacidad.<\/label><input type='hidden' name='input_7.2' value='Estoy de acuerdo con la pol\u00edtica de privacidad.' class='gform_hidden' \/><input type='hidden' name='input_7.3' value='3' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_3' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' value='Enviar'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_3' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_3' id='gform_theme_3' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' 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));--awb-border-style:solid;--awb-width-large:45%;--awb-margin-top-large:0px;--awb-spacing-right-large:50px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:50px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:50px;--awb-spacing-left-medium:50px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0px;--awb-spacing-right-small:50px;--awb-margin-bottom-small:30px;--awb-spacing-left-small:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1893\" height=\"2560\" title=\"seshospedajes_soporte\" src=\"https:\/\/hospedajelegal.com\/wp-content\/uploads\/2024\/12\/seshospedajes_soporte-scaled.jpg\" alt class=\"img-responsive wp-image-269\" srcset=\"https:\/\/hospedajelegal.com\/wp-content\/uploads\/2024\/12\/seshospedajes_soporte-200x270.jpg 200w, https:\/\/hospedajelegal.com\/wp-content\/uploads\/2024\/12\/seshospedajes_soporte-400x541.jpg 400w, https:\/\/hospedajelegal.com\/wp-content\/uploads\/2024\/12\/seshospedajes_soporte-600x811.jpg 600w, https:\/\/hospedajelegal.com\/wp-content\/uploads\/2024\/12\/seshospedajes_soporte-800x1082.jpg 800w, https:\/\/hospedajelegal.com\/wp-content\/uploads\/2024\/12\/seshospedajes_soporte-1200x1622.jpg 1200w, https:\/\/hospedajelegal.com\/wp-content\/uploads\/2024\/12\/seshospedajes_soporte-scaled.jpg 1893w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-margin-top:40px;\"><p style=\"text-align: center;\">Si tu incidencia es de la plataforma oficial SES.Hospedajes, te ofrecemos la posibilidad de contratar el asesoramiento profesional que te permitir\u00e1 realizar las gestiones necesarias para tu negocio.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_margin-top:40px;\" target=\"_self\" href=\"https:\/\/hospedajelegal.com\/#asesor\"><span class=\"fusion-button-text\">Contratar asistencia asesor<\/span><\/a><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color7);--button_gradient_bottom_color:var(--awb-color7);--button_gradient_top_color_hover:hsla(var(--awb-color7-h),calc(var(--awb-color7-s) - 5%),calc(var(--awb-color7-l) - 10%),var(--awb-color7-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color7-h),calc(var(--awb-color7-s) - 5%),calc(var(--awb-color7-l) - 10%),var(--awb-color7-a));--button_margin-top:40px;\" target=\"_self\" href=\"https:\/\/hospedajelegal.com\/recursos\/\"><span class=\"fusion-button-text\">Recursos<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-268","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Comunique su indicenciaDescriba lo m\u00e1s ampliamente posible su incidencia para que nuestros especialistas puedan darle soluci\u00f3n. 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